![]() At this time, Gate Smart Lock cannot be locked or unlocked via the Gate app while in an idle state.ġ) How to unlock and lock remotely if there is no motion dection.Ģ) Getting "Jamed" message on lock/unlock button in the app.ģ) Locking and unlocking never worked with lock button or with the keyback on hardware or from the app. *Important Note: Motion detection is required to activate your smart lock and enable the remote locking feature. There is no way to lock or immobilize this knob. Interior Knob: The battery pod on your smart lock also functions as a knob that allows you to lock or unlock your device with a simple turn. ![]() Traditional Key: Your smart lock comes with three traditional keys that can be used to manually lock and unlock at any time.Using the Gate app, you have the option to set your Gate to auto-lock after 30 seconds, 3 minutes, 10 minutes, 20 minutes, or 30 minutes. Auto-Lock: If enabled, your Gate Smart Lock will automatically lock after a designated period each time your device is unlocked.Gate App*: When motion is detected or when someone presses the "Call" button, your smart lock will activate giving you the ability to remotely lock or unlock your door or gate using the Gate app.To lock your device, press the lock button on the keypad. Access Code: Enter your four-digit access PIN using the keypad on your Gate Smart Lock to unlock it.There are five ways to lock and unlock your Gate Smart Lock:
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